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Knowledgebase > Billing & Payments > What is PAKHOST refund policy?

What is PAKHOST refund policy?

We are so certain that you are going to love our services, that is why we're offering a money-back guarantee.

Each PakHost.com shared web hosting plan carries a 30 day money back guarantee. If you are not completely satisfied with our services for any reason and cancel your account within 30 days of activation, you will be given a FULL REFUND of the contract amount excluding setup fees, domain registration/transfer fees and overages.

30 days money back guarantee

Setup fees (if any) are refundable for the following reasons only:

  • the account order is cancelled prior to account activation; or

  • the domain name was not available.

No refunds are granted after 30 day period. Affiliate agency accounts, dedicated servers, any promotional sale programs and all other PakHost services do NOT apply to this 30 day money back guarantee.

Please Note:
Domain registration/transfer fees are non-refundable. These are InterNIC Fees and we do not have any control over that.

Accounts cancelled/terminated by PakHost.com for violating our Acceptable Usage Policy or Service Policies do not qualify for the 30-day money back guarantee. For example, if your account is cancelled due to spamming, hell, you will not be given any refund. To receive a full refund you must let us know why you are not satisfied. This collation of information is used to improve and provide the highest quality service possible for our present and future customers. All cancellations must be made here or through email to sales@pakhost.com All other forms of notice will not constitute acceptance of any cancellation.

Refund Policy for Renewals:
Renewals of web hosting contracts will be refunded if PakHost is notified within the first 7 days following renewal date. No refunds will be granted after that.

 



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